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About Us FAQ Products Terms & Conditions Contact Us Return Policy

Frequently Asked Questions

How do I know if my product is eligible for a refund and/or replacement?
- Please visit the the non returnable items page to check if your product is eligible for a refund and/or replacement.
How long do I have to initiate my request for a refund or replacement?
- Please check our returns policy page or simply visit the returns policy tab on the product page of your purchased item for more information on refund and/or replacement eligibility.
Do I have to pay for shipping charges when I return a product?
- There are no charges for shipping a product back to Daraz.
What can I do if my return request was not accepted?
- If your return request does not meet Daraz Return Policy conditions, you can claim your warranty (if any) from the authorized service center of the brand.

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