FAQ

Frequently asked questions

What can I do if my return request was not accepted?

What can I do if my return request was not accepted?

Do I have to pay for shipping charges when I return a product?

Do I have to pay for shipping charges when I return a product?

How long do I have to initiate my request for a refund or replacement?

How long do I have to initiate my request for a refund or replacement?

How do I know if my product is eligible for a refund and/or replacement?

How do I know if my product is eligible for a refund and/or replacement?

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